Frequently Asked Questions

Certifyd is a digital certificate management platform that allows organizations to create, issue, and manage tamper-proof digital certificates for meetings, webinars, events, and training programs. Our platform integrates with popular meeting tools like Zoom, Microsoft Teams, and Webex to streamline the certification process.

Each certificate issued through Certifyd includes a unique verification code and QR code. Anyone can verify a certificate's authenticity by visiting our verification portal and entering the code, or by scanning the QR code. The verification page displays the certificate details, including the issuer, recipient, date, and current validity status.

You can create certificates for virtually any purpose: course completions, meeting attendance, training certifications, continuing education credits, professional development, compliance training, event participation, and more. Our template library covers a wide range of industries and use cases.

Absolutely. All certificates are cryptographically signed to prevent tampering. We use industry-standard encryption for data in transit and at rest. Optional blockchain anchoring provides an additional layer of immutability. Our platform is SOC 2 compliant and supports HIPAA-compliant workflows.

Getting started is easy: 1) Sign up for a free account, 2) Choose a template from our gallery or create your own, 3) Add your recipients manually or import them from a CSV file or meeting platform, 4) Customize the certificate content, and 5) Click 'Issue' to send certificates to all recipients via email.

Yes! Certifyd integrates directly with Zoom, Microsoft Teams, and Webex. Once connected, you can automatically import attendee lists from your meetings, webinars, and events. This eliminates manual data entry and ensures accurate participant records.

Absolutely. Our drag-and-drop editor lets you fully customize any template. Add your organization's logo, change colors and fonts, adjust layouts, and insert dynamic fields like recipient names and dates. You can also create templates from scratch.

The free plan includes up to 50 certificates per month, access to 3 basic templates, email delivery, and basic verification pages. It's perfect for trying out the platform or for small-scale use. You can upgrade to Pro at any time for unlimited certificates and additional features.

Yes, you can upgrade or downgrade your plan at any time. When upgrading, you'll get immediate access to new features and we'll prorate the charge. When downgrading, the change takes effect at the start of your next billing cycle.

We offer a 30-day money-back guarantee on all paid plans. If you're not satisfied within the first 30 days, contact our support team for a full refund. After 30 days, you can cancel at any time but refunds are not available for partial billing periods.

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and bank transfers for annual Enterprise plans. All payments are processed securely through Stripe.

Yes, our Pro and Enterprise plans include full API access. The Certifyd API allows you to programmatically create certificates, manage recipients, trigger issuance, and verify certificates. Comprehensive API documentation is available in your dashboard.

Certifyd currently integrates with Zoom, Microsoft Teams, and Webex for automatic attendee import. We also offer a REST API for custom integrations, webhook support for event notifications, and Zapier integration for connecting with 5,000+ other apps.

Yes, you can export all your data at any time. This includes certificate records, recipient lists, issuance history, and analytics data. Exports are available in CSV and JSON formats from your dashboard.

Digital badges are portable, visual credentials that represent skills, achievements, or certifications earned by an individual. Unlike traditional certificates, badges are designed to be shared on social media, LinkedIn profiles, email signatures, and digital portfolios. Each badge comes with a unique verification URL — anyone who clicks it can instantly confirm the badge's authenticity, the issuer, the earner, and the criteria for earning it.

Certificates are formal, full-page credentials ideal for courses, events, and official training completions. Badges are compact, visual credentials designed for social sharing and skill recognition. They're stackable — earners can collect multiple badges to showcase a learning journey. Both come with a unique verification URL and are tamper-proof through Certifyd.

Yes! Recipients can share their digital badges directly to LinkedIn, Facebook, X (Twitter), and other social platforms with one click. Every badge includes a unique verification URL — when someone views the badge and clicks the link, they're taken to a Certifyd verification page that confirms the badge's authenticity, issuer, earner, issue date, and earning criteria. This makes every shared badge a trust signal for your organization.

Every digital badge issued through Certifyd includes a unique verification URL (e.g., certifyd.cloud/verify/badge-id). When someone clicks the link, they see a verification page that displays the badge image, issuer name, earner name, issue date, expiration (if set), and the criteria for earning it. Badges also include a scannable QR code that links to the same verification page. This ensures that every badge is independently verifiable by employers, institutions, or anyone who wants to confirm its authenticity.